Description

Job Details

Position: Secretary to the Executive (CXO)
Location: Mumbai, Maharashtra, India
Work Type: Full-time

Job Overview

As a Secretary to the Executive, you will manage the Executive's office, coordinate schedules, handle travel arrangements, and ensure smooth communication with key stakeholders, including guests, referral specialists, and patients. The role requires strong organizational skills and a proactive approach to support the Executive efficiently.

Key Responsibilities

• Executive Office Management:

  • Schedule daily appointments and coordinate with other departments to ensure smooth operations.
  • Manage communication with key stakeholders, including visitors and referral specialists, ensuring timely responses.

• Visitor Management:

  • Handle guests visiting the Executive and ensure a welcoming and positive experience.

• Travel Coordination:

  • Organize business and personal travel for the Executive, including flight bookings, accommodations, and transportation for both domestic and international trips.
  • Monitor travel loyalty programs, such as mileage and other premium services.

• Patient Coordination:

  • Maintain communication with referral specialists and ensure the Executive follows up promptly after surgeries.
  • Update referral specialists regarding patient admissions and surgeries.
  • Coordinate with the OPD, billing, and finance departments to ensure accurate billing and expense capture for the Executive's patients.

• Additional Duties:

  • Monitor HNI (High Net-Worth Individual) patients and coordinate follow-up appointments with the CMD (Chief Medical Director).
  • Ensure the Executive meets with luxury/suite class patients on discharge, coordinating with front office and CVTS Dad (Cardiovascular Thoracic Surgery Department).
  • Undertake additional tasks as assigned.

Required Qualifications and Experience

• Experience: 3 to 10 years of experience as a Secretary to an Executive or CXO.
• Skills:
  • Strong organizational and communication skills.
  • Proactive approach with the ability to handle multiple tasks efficiently.
  • Experience managing travel arrangements and coordinating with multiple departments.
  • Ability to maintain confidentiality and professionalism in dealing with sensitive information.

About Asian Heart Foundation

Asian Heart Foundation is India’s leading cardiovascular hospital, known for integrating the latest technological advances and ethical practices to provide high-quality heart care at affordable costs. Accredited by JCI, NABH, and ISO, the hospital has an outstanding success rate of 99.83% in bypass surgeries and 99.4% in heart surgeries.

The foundation is built on four core pillars: Ethics, Experience, Excellence, and Expertise. We are committed to providing the highest level of care and fostering continuous learning to stay ahead in the field.