Flipkart chat process- bpo- freshers

English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Apply now
Date Posted

16-Feb-2025

Location

Uttar Pradesh (UP), 1

Job Type

Full Time

Company

Huntsman

Description

Job Title: Flipkart Customer Service (Fresher)

Location: Sec 62, Noida, Uttar Pradesh
Shift: Day shift (females), Rotational shift (males)
Employment Type: Full-time, Permanent, Fresher


Job Overview and Responsibilities

We are hiring for a Flipkart Customer Service role. As part of the customer service team, you will assist in handling queries, providing support, and ensuring smooth service delivery for Flipkart customers.

Key Responsibilities:

  • Handle customer queries through chat, email, or voice support.
  • Provide support related to orders, returns, and product information.
  • No sales calls or cold calling involved.
  • Assist customers with accurate information and resolve issues effectively.

Required Qualifications and Skills:

  • Experience: Fresher candidates are welcome to apply. 1-year total work experience is preferred but not mandatory.
  • Skills:
    • Strong communication skills in English.
    • Ability to work in a fast-paced environment.
    • Good problem-solving skills.

Compensation and Benefits:

  • Salary: ₹13,000 - ₹17,000 per month
  • Benefits:
    • Health care coverage
    • Timely payouts

Shift Timings:

  • Day shift for females
  • Rotational shift for males
  • Fixed, morning, night, and weekend availability required

Additional Information:

  • No taxi services available.
  • Face-to-face interview required.
  • Supplemental Compensation:
    • Performance bonus
    • Annual bonus


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