Flipkart chat process- bpo- freshers
English
₹15000/MONTH
1 Year
Bachelor's degree
Work From Office
Date Posted
16-Feb-2025
Location
Uttar Pradesh (UP), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: Flipkart Customer Service (Fresher)
Location: Sec 62, Noida, Uttar Pradesh
Shift: Day shift (females), Rotational shift (males)
Employment Type: Full-time, Permanent, Fresher
Job Overview and Responsibilities
We are hiring for a Flipkart Customer Service role. As part of the customer service team, you will assist in handling queries, providing support, and ensuring smooth service delivery for Flipkart customers.
Key Responsibilities:
- Handle customer queries through chat, email, or voice support.
- Provide support related to orders, returns, and product information.
- No sales calls or cold calling involved.
- Assist customers with accurate information and resolve issues effectively.
Required Qualifications and Skills:
- Experience: Fresher candidates are welcome to apply. 1-year total work experience is preferred but not mandatory.
- Skills:
- Strong communication skills in English.
- Ability to work in a fast-paced environment.
- Good problem-solving skills.
Compensation and Benefits:
- Salary: ₹13,000 - ₹17,000 per month
- Benefits:
- Health care coverage
- Timely payouts
Shift Timings:
- Day shift for females
- Rotational shift for males
- Fixed, morning, night, and weekend availability required
Additional Information:
- No taxi services available.
- Face-to-face interview required.
- Supplemental Compensation:
- Performance bonus
- Annual bonus
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