Date Posted
08-Apr-2025
Location
Maharashtra (MH), 1
Job Type
Full Time
Company
Group
Description
???? Job Opportunity: Customer Support Executive (International Voice Process)
???? Location: Thane, Maharashtra (Hybrid)
???? Pay: ₹30,000 – ₹38,000/month + Incentives
???? Job Type: Full-time | Permanent
???? Shift: US Shift | Night Shift | Rotational | 5 Days Working
???? Work Mode:
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2 Months On-Site (Thane)
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Work From Home (Based on Performance)
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Mira Bhayander Applicants – WFO Only
???? Key Responsibilities:
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Handle inbound and outbound calls for international customers (primarily US-based).
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Provide exceptional customer support across various queries and concerns.
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Ensure high-quality service and first-call resolution.
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Maintain productivity and service quality standards in line with company goals.
✅ Requirements:
-
Experience: Minimum 1 year in International BPO (US Voice Process preferred)
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Education: HSC (12th Pass) or Graduate
-
Location: Must be a resident of Mumbai/Thane
-
Language Proficiency:
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English (Mandatory)
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Hindi (Preferred)
-
-
Shift Availability:
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Night Shift (Required)
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Overnight Shift (Required)
-
???? Perks & Benefits:
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Hybrid work model (after 2 months based on performance)
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Cab facility for night shifts
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Commuter assistance
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Performance-based bonus
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Opportunity to work in a fast-paced international environment
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Growth prospects based on performance
???? Contact for More Info:
???? Connect via call to learn more about on-site openings
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