Date Posted
04-May-2025
Location
Haryana (HR), 1
Job Type
Full Time
Company
Huntsman
Description
Job Title: MI Analyst
Company: American Express Global Business Travel (Amex GBT)
Location: Gurugram, Haryana
Job Type: Full-time
Benefits: Flexible schedule
About Amex GBT
At Amex GBT, we believe in the power of travel to create positive change. We foster an inclusive and collaborative work culture where every voice is valued and every colleague is empowered to succeed.
Role Overview
As an MI Analyst, you will drive global management information strategy, working closely with clients and internal stakeholders. You will manage data flow, ensure high-quality reporting, provide insights, and support account managers with data-driven recommendations that enhance client outcomes.
Key Responsibilities
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Serve as the primary contact for all MI-related activities: tool support, maintenance, issue resolution, and consultation
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Provide expert consultation to internal and external users on report usage and functionality
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Recommend optimal reports aligned with client requirements
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Analyze reports, identify trends, and assess client impact
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Coordinate production of BI reports, reviews, dashboards, and scorecards
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Globalize reporting processes and standardize data inquiries
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Support account managers with BI-related content for client meetings and reviews
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Design hierarchy-based reporting formats and initiate local/global data reporting structures
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Lead global data projects and strategic collaboration initiatives
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Maintain client setups in MI databases for consistent reporting (e.g., customer IDs, DKs, reason codes)
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Adhere to Statements of Work (SLAs, outcome-focused objectives, and deliverables)
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Ensure productivity and customer satisfaction benchmarks are consistently met
Qualifications & Skills
Required:
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Bachelor’s degree or equivalent experience with 5+ years of relevant work experience
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Academic background may include: Statistics, Business, Finance, Travel, Economics, or Mathematics
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Strong analytical, organizational, and problem-solving abilities
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Advanced proficiency in MS Office, especially Excel and Access
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Demonstrated customer focus and attention to detail
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Strong verbal and written communication and interpersonal skills
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Excellent time management, prioritization, and multitasking abilities
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Flexibility to work variable hours, supporting international clients as needed
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Team player with a proactive and adaptable attitude
Preferred:
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Master's degree or equivalent experience
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Experience in the travel industry or working with travel data
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Knowledge of SQL
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Proficiency with Tableau or other data visualization tools
The #TeamGBT Experience
Work & Life Balance:
Flexible country-specific benefits from day one, including:
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Health & welfare insurance
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Retirement plans
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Parental leave & adoption assistance
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Wellbeing resources for you and your family
Travel Perks:
Weekly travel deals from major providers (flights, hotels, rentals, cruises)
Growth & Learning:
Access 20,000+ courses, leadership training, and internal job opportunities
Diversity & Inclusion:
Join global INclusion Groups and help shape a culture of belonging
Equal Opportunity Employer
Amex GBT provides equal employment opportunities to all qualified individuals regardless of age, gender, race, religion, disability, or any other protected category. If you require accommodation during the hiring process, please inform your recruiter.
Data privacy: Review our for more details.
Don’t Meet Every Requirement?
No problem. If you're passionate about the role and aligned with our mission, we encourage you to apply anyway—you may be the perfect fit we’re looking for!
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