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Date Posted
05-Mar-2025
Location
Karnataka (KA), 1
Job Type
Full Time
Company
Huntsman
Description
Travel Consultant – American Express Global Business Travel
Job Details
- Position: Travel Consultant
- Job Type: Full-time
- Shift & Schedule: Monday to Friday, 9-hour shift between 9 AM – 8 PM
- Location: Bengaluru, Karnataka, India
Join Team Amex GBT – Where Travel Meets Impact!
At American Express Global Business Travel (Amex GBT), we believe travel is a force for good. As a Travel Consultant, you will be part of a highly skilled team, delivering exceptional service to corporate business clients while advancing your career in a supportive, inclusive, and innovative environment.
???? Ready to start your journey? Join us today!
Key Responsibilities
✅ Corporate Travel Consultation & Booking
- Advise and arrange corporate business travel for both individuals and groups.
- Conduct travel research & analysis, proactively anticipating traveler needs.
- Book domestic & international travel (air, road, rail, and accommodation).
- Use Global Distribution Systems (GDSs) like Sabre, Apollo, Galileo, and Amadeus (training may be provided).
✅ Compliance & Customer Service
- Ensure adherence to customer travel policies, service provider policies, and regulatory requirements.
- Provide outstanding customer service through positive communication and problem resolution.
- Handle special customer requests with professionalism and integrity.
- Exposure to Ex-India markets and other APAC, EMEA, and NORAM regions is essential.
✅ Collaboration & Performance Excellence
- Work as part of a team-oriented environment, providing mentorship, feedback, and support.
- Actively contribute to improving service levels and customer satisfaction.
- Quickly and independently resolve customer issues, liaising with suppliers when necessary.
What We’re Looking For
???? Essential Skills & Experience:
✔ Strong customer service orientation – anticipating client needs in advance.
✔ Native GDS expertise (Sabre or Galileo is mandatory).
✔ Professional communication skills (both written & verbal).
✔ Attention to detail and ability to handle personal traveler information responsibly.
✔ Solid understanding of the travel industry (corporate, leisure, or airline reservations experience preferred).
✔ Ability to work independently and collaborate within a team.
✔ Experience handling Ex-India market clients is a must.
???? Work Location: Bangalore, India
???? Shift Schedule: Monday to Friday, 9-hour shift between 9 AM – 8 PM
The #TeamGBT Experience – Your Career, Your Way!
???? Work & Life Balance
- Flexible benefits tailored to each country.
- Health & welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
✈ Exclusive Travel Perks
- Weekly discounts from major travel companies (flights, hotels, cruises, car rentals).
???? Career Growth & Learning
- Global tuition assistance & access to 20,000+ courses.
- Internal job opportunities prioritized for employees.
???? Diversity, Equity & Inclusion (DEI)
- Join our Global Inclusion Groups to connect with colleagues, discuss challenges, and drive company awareness & action.
???? Wellbeing Support
- Resources for mental & emotional health for you and your immediate family.
…and much more!
Equal Opportunity Employer
American Express Global Business Travel is an equal opportunity employer that makes hiring decisions without discrimination based on age, gender, race, religion, disability, or any legally protected status.
???? If you're passionate about travel and delivering top-tier customer service, apply today! Even if you don’t meet every requirement, you might be the perfect fit for our team. ????
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