Zomato Customer Support Remote Jobs
English
₹55000/MONTH
1 Year
High School
Work From Office
Date Posted
04-Jan-2025
Location
Delhi (DL), 1
Job Type
Full Time
Company
zomato
Description
Depiction
Zomato is a main worldwide food conveyance and café revelation administration, working in different nations across the globe. We are focused on conveying top notch administration and guaranteeing consumer loyalty. Join our imaginative and dynamic group in Delhi, where you'll have the valuable chance to help clients, take care of issues, and add to the eventual fate of feasting encounters.
Set of working responsibilities:
We are searching for energetic, client centered people to join our distant client assistance group. As a Zomato Client care Delegate, you will be at the very front of offering great help to our clients. You will deal with different requests, resolve issues, and guarantee clients are more than happy with their Zomato experience.
Key Liabilities:
• Offer excellent help through telephone, email, and talk, helping clients with account-related issues, request requests, installment issues, and general Zomato-related requests.
• Handle client requests with compassion, persistence, and productivity while keeping up with Zomato's obligation to consumer loyalty.
• Resolve specialized issues connected with requests, installments, and application usefulness promptly.
• Work intimately with inside groups to determine complex issues and guarantee clients are happy with the arrangements given.
• Keep exact records of client collaborations and report issues in our inside emotionally supportive networks.
• Keep awake to-date on Zomato highlights, strategies, and investigating techniques to offer the best support of our clients.
Capabilities:
• Past involvement with client care or backing jobs is an or more.
• Solid relational abilities with the capacity to make sense of perplexing issues plainly and briefly.
• Specialized capability to investigate normal application and installment related issues.
• Capacity to work freely and deal with your time successfully in a distant climate.
• Should be accessible to work adaptable hours, including nights, ends of the week, and occasions.
• Energy for food and a comprehension of Zomato's administrations.
Benefits:
• Cutthroat compensation of ₹55,000 each month and execution based motivators.
• Wellbeing, dental, and vision protection.
• 401(k) plan with organization match.
• Liberal took care of time and occasion arrangements.
• Admittance to Zomato's superior administrations for individual use.
• Proficient improvement open doors.
Step by step instructions to Apply:
To go after this job, kindly present your resume and a short introductory letter making sense of why you would be ideal for Zomato client service. We are searching for people who are enthusiastic about client support and eager to join a high speed, developing organization.
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